Product Manager (Digital Loyalty Platform) | HK Talent Engage

Job description

We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services. There are over 160,000 acceptance points for Octopus cards in Hong Kong, spanning across the city. We have over 30 million Octopus cards and products in circulation. We handle 15 million transactions a day with transaction value of HK$260 million. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity, Inclusiveness & Trustworthiness. Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society!

Job Responsibilities:

• Drive and optimize product features in the digital loyalty platform
• Devise product plan and strategy to align with company goals and direction
• Act as the project manager to lead project team and/or vendor to deliver planned tasks
• Work closely with internal user departments and collect requirements for product planning and development
• Drive and coordinate with various teams to prepare user requirements and perform testing
• Manage and drive product KPIs and product P&L, maintain healthy product financials
• Perform vendor management, manage external vendors to ensure on time delivery of the required deliverables with quality

Requirements:

• Bachelor degree of Business Administration, IT or related discipline, or equivalent
• Around 8 – 10 years of experience in product development, digital transformation and/or customer experience journey design
• Data driven mentality which can measure & monitor the progress & achievement of KPI & objectives
• Proven track record in project management, RFP, and tendering, vendor management and agreement vetting
• Entrepreneurship mind-set and experience in building business / product from Zero to One is a plus
• Solid experience in loyalty program / platform, Fintech or internet start-up companies will be an advantage
• Excellent interpersonal and communications skills
• Good command of both spoken and written English and Chinese

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now"

Visit our web site: http://www.octopus.com.hk/

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

We are an equal opportunity employer and will ensure that every job applicant and staff has equal employment opportunities and will not be disadvantaged because of their sex, pregnancy, marital status, family status, disability or race.