Learning & Development Manager | HK Talent Engage

Job description

Here’s your Journey with Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

The Sheraton Hong Kong Hotel & Towers located in the heart of Kowloon’s business and entertainment district along Victoria Harbour, the hotel is steps away from subway stations is currently hiring candidates for the vacancies.

So, we ask, where will your journey take you?

Responsibilities:

• Manage all Learning & Development activities in the Hotel, including identification of training needs; development, design, delivery and reinforcement of the training plans and programs.
• Strengthen the guest satisfaction by conducting training needs analysis and to ensure the learning & development initiatives and programs are in line with business needs.
• Work with Department Heads to design, produce and implement in-house training programs, and develop departmental on-the-job training schedules that meet the operating objectives.
• Champion and execute the Learning & Development initiatives driven by the corporate office.
• Administer the internship program in the Hotel.

Requirements:

• Bachelor degree or above in Hospitality Management or Human Resources Management.
• Minimum of 4 years relevant L&D experience. Experience in hospitality industry is a great advantage.
• Sound experience in service excellence, supervisory skill training and e-learning.
• Well-organized with great planning and implementation skill.
• Excellent presentation skill. Proficient in both spoken and written English and Chinese.
• Experience in launching talent development program (recognition, management trainee program etc) is a great plus.
• Candidates will less experience will be considered as Assistant Learning & Development Manager/ Senior Learning & Development Officer

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at [email redacted, apply via company website]

In addition to salary, year-end incentive and associate benefits such as retirement, medical & dental, life insurance, physical checkup etc., our associates also enjoy duty meals and discounted room rate.

*Information provided by you will only be used for consideration of your application for the relevant position.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.