SENIOR CENTRE OPERATIONS OFFICER | HK Talent Engage

Job description

TIMES SQUARE is a subsidiary of the Wharf Real Estate Investment Company Limited specializing in prime office and retail property management.

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interested parties are invited to send full resume by clicking Apply Now button.

Responsibilities:

• Be the point of contact for the annual maintenance of the ISO Integrated Management System, perform internal audits and participate in external audits of certification bodies
• Conduct internal trainings for raising the awareness and knowledge on the requirement, workflow and documentation of ISO systems
• Update policies and procedures in response to regulatory change, maintain the integrated management system for compliance of ISO standards
• Responsible for the planning, implementation and monitoring of carbon neutrality initiatives
• Coordinate various operational aspects such as property inspections, security measures, waste management to ensure compliance with relevant regulations and meeting the Company’s standards
• Analyze and review statistics on complaints, identify areas for improvement and make suggestions for improvement
• Handle ESG and carbon emission data collection as well as prepare periodic progress reports

Requirements:

• Degree holder in Property Management or equivalent
• Minimum 6 years’ working experience in quality assurance, preferably in property management field
• Well versed in the requirement of ISO Integrated Management System with solid experience in ISO annual maintenance
• Self-motivated, organized, resourceful and able to work independently
• Of good leadership, interpersonal, project management and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in MS Word, Excel and PowerPoint
• Candidate with more experience will be considered as Assistant Operations & Services Manager

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 15 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits. Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary by clicking "APPLY NOW" button.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)