SENIOR MANAGER - CENTRE PROPERTY MANAGEMENT | HK Talent Engage

Job description

HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.

Join our winning team and make a difference in your career!

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to [email redacted, apply via company website].

The incumbent will oversee the operations and facilities management of Harbour City - a sizable commercial complex encompassing shopping mall and Grade A offices.

He/she plays a pivotal role in developing and executing operation initiatives that enhance operational efficiency, service excellence and experience of shoppers and tenants.

Responsibilities:

• Implement comprehensive operations strategies, policies, standards, processes and systems (digitalized and / or otherwise).
• Oversee the Centre Operations Department and Technical Department, covering all aspects of facilities maintenance and risk management, ensuring compliance with regulatory requirements to provide a safe, clean and well-maintained environment for all stakeholders.
• Drive sustainability initiatives, including energy saving, waste management and environmental protection, to promote a greener and more eco-friendly business environment.
• Prepare and execute operations plan and budget, cost control, manpower planning and oversee performance to ensure alignment with operational objectives.
• Monitor and evaluate KPIs of direct staff and outsourced service contractors to ensure compliance.
• Foster positive relationships with tenants, addressing their needs and concerns promptly and effectively.
• Continuously assess and refine operations model to review human resources needs and development.

Requirements:

• University graduates in property, facility management, technical or related disciplines.
• At least 20 years’ proven management experience in managing large commercial complex with proven leadership skills in a highly disciplined environment.
• Member of related professional institute and holder of PMP licence (Tier 1).
• Conversant with DMC, BMO and relevant Ordinances.
• A self-starter who works independently, resourceful in problem-solving, equipped with excellent organization and people management skills.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficient in spoken and written English and Chinese.
• Previous training in risk assessment and management of major events or activities would be a definite advantage.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary by pressing “Apply Now” below.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)

Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)