Senior Digital Strategy and Transformation Manager (Retail Business System and Transformation) | HK Talent Engage

Job description

Job Description:- Establish a methodology, relevant processes and standards for the digital Wealth Management business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution

• Plan for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking's digital Wealth Management business
• Conduct various workshops for value stream mapping, Design Thinking, agile inception and retrospectives session across different project teams
• Lead multiple business agile teams, and provide on-the-job guidance and trainings to Business Project Managers (BPM) or Product Owner: providing product vision, user story writing, product backlog prioritization and grooming sessions
• Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
• Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market

Requirements:- University degree in Business, Finance, Computer Science, Engineering or related disciplines

• Minimum 10 years of experience in banks, large technology companies and consultant companies
• Solid experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
• Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
• Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
• Be able to manage and build up rapport with professional and different level of business and technology stakeholders
• Proficiency in both English and Chinese with good communication and presentation skills