Senior Manager – Examinations Administration (Business Development)(Ref: IP/07/621) | HK Talent Engage

Job description

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the
following post:

Duties: The appointee will assist the Division Head in developing and expanding the examination
administration business of the Division based on opportunities arising from the evolving
international and professional examination landscape. The appointee is expected to lead the
planning and administration of various international and professional examinations, manage and
develop a team of staff, prepare and brief examination personnel on examination operations and
procedures, process and resolve examination irregularities and complaints, provide input and
leadership in divisional meetings, continuously review current practices and identify areas for
improvement and business growth opportunities, as well as to lead a team to efficiently administer
various examinations, improve the service quality and operation efficiency and generate income to
meet the financial targets of the Division.

Requirements:
(a) A Bachelor’s degree in any discipline;
(b) At least 10 years of relevant working experience, with not less than 8 years at the
supervisory or managerial level in education-related or public sectors;
(c) Strong leadership and management skills;
(d) Competent in business administration, development and negotiation;
(e) Strong interpersonal, organisation, analytical and communication skills;
(f) Good knowledge of education administration or examinations operation;
(g) Experienced in customer service, complaint handling and problem solving;
(h) Highly meticulous and able to work under pressure and irregular hours;
(i) Proficiency in both written and spoken English and Chinese preferably including
Putonghua.

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF
benefits, medical and dental care. Future employment may be offered on renewable contracts
subject to performance and staffing needs.

Date for Application Review: 27 September 2024
Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and
earliest availability should be sent to the Head of Human Resources and Administration, by
quoting the position applied and reference number via email at [email redacted, apply via company website]. Due
to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to
make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the
application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified
candidates. Information provided relating to employment will be kept confidential and used only
for processing applications. For details, please refer to the Policy Statement on Equal
Opportunities and the Personal Information Collection Statement on the HKEAA website
(www.hkeaa.edu.hk).