Operations Business Solutions, Senior Analyst | HK Talent Engage

Job description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Collaborate with internal and external partners to successfully implement company's strategic targets and Operations goals with human-centered, transformative and innovative solutions in an Agile way of working.

Responsibilities:- Insurance operations support, transformation and Digitalization / Applications projects

• Supports and facilitates dynamic project team and works closely with overseas operation service team to support on the full cycle of project execution to ensure the timely delivery
• Interacts with end users, prepares business requirements and user stories with relevant acceptance criteria
• Implements testing of solutions and workflow progress, may include on-site business visits
• Participates in project team meetings, working groups meetings, daily standup meeting and scrum ceremonies with partners and proactively share new insights, knowledge and potential challenges
• Shares knowledges on subject matter expertise with team members and partners
• Provides technical and business training and support to team members to be familiarized with the working environment and act as a buddy to guide the teammate throughout the onboarding journey

Requirements:- University degree holder (preferably in insurance, computer science and business fields), with minimum 3 years of working experience in insurance company/financial institutions

• Good communication and interpersonal skills
• Excellent command of spoken/written English and Chinese
• Excellent analytical and problem-solving skills
• Accountable with a solid sense of customer centricity
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.