Assistant Manager, Digital Product, Program Management (12-month contract) | 人才服务办公室

职位描述

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is one of the world’s most highly-rated banks, with Aa1 by Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC is the second largest financial services group in Southeast Asia by assets. The Group offers a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Its insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the leading asset management companies in Southeast Asia.

The Group’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has close to 420 branches and representative offices in 19 countries and regions.

For more information, please visit www.ocbc.com.hk to learn more about OCBC Hong Kong.

Responsibilities

• Support to drive business development initiatives to digitize customer onboarding journey and enhanced experience, with improved risk management and operational efficiency.
• Responsible for the development of both business and regulatory requirements, provide business cases which involve change request management, perform system user acceptance testing, training, communications, refining business processes and establishing the target operating model with stakeholders
• Develop relevant product value proposition with seamless end-to-end onboarding process, including but not limited to digital channels, to drive business acquisition and achieve the desired product activation and utilization.
• Drive the discussions across business, risk and technology stakeholders to implement appropriate processes and solutions
• Coordinate with multiple functional specialists across the Group, prepare and obtain approval for third-party risk management documentation, new product documentation. etc where required.
• Establish industry and market best practices in the implementation of the programmes
• Constantly review, innovate and enhance product features to ensure competitiveness and relevance of products for target segments

Requirements

• Bachelor degree with minimum 3 years of working experience, preferably in SME Banking and/or Fintech
• Result-oriented and self-motivated individual with the ability to work in an ambiguous environment with minimal supervision.
• A structured thinker with sound analytical skills and business acumen with a proven ability to work creatively and analytically in a dynamic environment
• Independent yet able to contribute as a team, as well as the ability to multi-task and balance between daily BAU and project activities .
• Possess good communication, strong project management and stakeholder management skills.
• Meticulous and detailed-oriented.
• Excellent written and verbal communication skills with the ability to influence without authority