Business Analyst (Digital Products) (40K) | 人才服務辦公室

職位描述

Our client is looking for a Business Analyst to join their team.

Job Duties:

• Collaborate with stakeholders to understand business needs, rationale, and value for digital projects.
• Conduct market research and competitor analysis on digital journeys, providing data-driven recommendations for UI/UX improvements and overall digital strategy.
• Gather and document requirements, create process maps, user journeys, and user stories for development, while collaborating with analytics teams for application activity tracking.
• Partner with UI/UX teams to define wireframes and prototypes, reviewing and finalizing user journeys in consultation with relevant stakeholders.
• Actively participate in the product development process, contributing to overall feature delivery and ensuring alignment with business objectives.
• Develop and execute test cases (functional, non-functional, and UI) based on user stories, identify test data, and document evidence to ensure product quality.
• Manage end-user support, including handling inquiries about digital product functionality, updating training materials, and conducting training sessions for end-users, stakeholders, and internal teams to ensure smooth product adoption and handover.
• Handle any other product-related tasks assigned by the product owner

Job Requirements:

• Bachelor of Business Administration, Computer Science, Engineering or equivalent
• At least 3 years of experience in business analysis on digital products
• Expertise in any product management tools (Jira, Confluence, Clickup, Trello, Asana or similar tools)
• Experience in monitoring, collecting, analyzing data from Google Analytics or similar Google platforms is a plus
• Experience in eCommerce, MarTech or any other SaaS services (mobile app or digital web platforms) will be an advantage
• Fluent in English, Putonghua and Cantonese

If you are interested in this position, please send your CV in Word format to [email protected] for more information.