Cargo Distribution Strategy & Performance Manager | 人才服務辦公室

職位描述

Cathay Pacific Airways is an international airline registered and based in Hong Kong, flying to over 190 destinations around the world.

We are proud of our home Hong Kong, where the company was founded in 1946. Our corporate headquarters are located at Hong Kong International Airport. We employ over 21,000 people worldwide.

We are also a founding member of the oneworld global alliance whose combined network serves over 750 destinations worldwide.

Reports To: Chief Executive Officer, GLSHK / Head of Cargo Distribution
Department: Cargo Commercial (CGO)

Role Description
The job holder is expected to work closely across all of our regions to execute the distribution strategy in the areas like GSA appointment, increase CASS agents, non CASS agent settlement methods, maintain and protect the Distribution/Revenue integrity.

Key Responsibilities

• Lead Cargo Commercial teams to drive the review and execution of distribution channel expansion strategy for maximizing the revenue for CX Cargo
• Drive digitalization for Cargo Distribution, develop and be responsible for guiding the regional sales team to perform data-driven decision-making based on facts and distribution metrics.
• Maximize the revenue opportunity through standardize the booking, fulfilment practice, introduce policy to minimize the loopholes and inefficiencies throughout the Distribution and booking process.
• Support local Regional Heads of Cargo (RHC) to develop methods, tools and mechanisms to recruit and manage CASS and non-CASS agents amongst all distribution channels.
• Manage the GSA’s ROI and business relationship; maximize the revenue and cost-effectiveness of GSA.
• Develop an automated online settlement policy and innovative mechanism (systems) to enable CX to collect payment from non-CASS agents through direct channels
• Conduct business process review and prevent under-collection of revenue and minimize business risk exposure across all distribution channels
• Work closely with Cargo Digital Team to construct a distribution data model and dashboard for RHCs and other stakeholders.
• Establish a reservation and settlement policy/guideline for optimizing the CX Cargo booking and settlement efficiency
• Working closely with the Product and Market team to expand the bookable content for all channels
• Review the agency performance of booking and flown differences and initiate possible improvements to minimize inventory wastage within automated Cargo distribution channels

Requirements

• A university degree level of education in business administraton, marketing and sales.
• Good knowledge in data Analytics and experience in Business process review preferred
• More than 8 years of Air-freight experiences with at least 5 years in managerial discipline, preferably with commercial experience in Cargo.
• Good business acumen, with global insights of the cargo markets
• Strong leadership capabilities with excellent communication skills
• Strong interpersonal skills, cultural awareness, capable to work well with shareholders.
• Fluent spoken and written in English, Chinese and mandarin
• A background in Distribution Channel managment as well as understanding in digtial technology would be advantageous.
• Hard working, self-motivated, willing to learn and able to drive business changes.

Application Deadline: 25 Sep 2023

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.